Access Services

Welcome to the online intake page. Follow these instructions in order to:

  • Set an appointment for a one-time consultation with a psychologist (QuickCare)
  • Set an appointment to meet with our case manager to receive help connecting with therapy in the community
  • Be placed in our queue to wait for the next available appointment for individual therapy or couples therapy

  1. In order to be eligible for personal counseling, you need to be a full-time, day-time BYU student during the current semester: enrolled in at least 9 credits. Graduate students must be considered full-time by their respective program. During spring and summer terms, students are considered full-time and eligible for services if they completed winter semester and are enrolled for fall semester.
  2. Complete the online intake paperwork, which can be completed when you read these terms, agree to them, and click on the check box below to verify your agreement.
  3. After completing the online paperwork, call Counseling and Psychological Services at 801.422.3035, Monday - Friday from 8:00 a.m. - 5:00 p.m. to discuss your therapy options. Your options are as follows:
    • You may set an appointment for a one-time consultation with a psychologist (QuickCare)
    • You may set an appointment to meet with our case manager to receive help connecting with therapy in the community
    • You may be placed in our queue to wait for the next available appointment for individual therapy or couples therapy
  4. If this is an emergency during the day (10 a.m.- 4 p.m.), please go directly to Counseling and Psychological Services, 1500 WSC. If this is an emergency during non-office hours, please call the University Police at 801.422.2222 and they will assist you.
  5. If you are a non-student spouse coming in for couples counseling, you will need to create a BYU netid here. This process will also give you a 9-digit BYU ID number. Please write this number down and have it ready when you call to set up a first appointment.
  6. Because counselor time is in high demand, we request your cooperation in notifying our office promptly, at least 24-hours in advance, when you are unable to attend a session. Our phone number is 801-422-3035. Please note that more than one no-show or cancellation of an individual therapy appointment may result in being placed back on the waitlist for ongoing services. Should this situation arise, your counselor will discuss treatment options with you.
  7. If you are under the age of 18, you will need to obtain parental consent for treatment. Please click here to learn more.

Please check this box to indicate that you have read the information above. After checking the box, you will then be re-directed to a route Y login page and the Counseling Intake paperwork.